Questions tagged [product-support]

Questions related to the effective use of a product (principally software) intended to support or facilitate genealogical research. Where relevant, should be accompanied by a tag identifying the particular product(s).

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Reporting problems with GEDMATCH site?

I have a couple of beefs with GEDMATCH as a web site -- nothing to do with DNA or genealogy. There is no link that I could find to a customer service or tech support function. My login keeps timing ...
6
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3answers
1k views

How do I tell which Gramps data file goes with which family tree?

Gramps creates a hidden directory in your home directory called .gramps containing all the user-specific data. There is a directory in that directory called grampsdb (eg /Users/yourname/.gramps/...
7
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3answers
181 views

Where do I find my Gramps data on a Mac or other Unix based file system?

If I am running gramps, and I load a gedcom file in - where does it put the data file? If I load more than one, where are they?
4
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2answers
161 views

How can I search Findmypast for children born to a given set of parents?

Findmypast is an excellent resource for UK records, but is there an easy way that I can find the parish baptisms for any child born to a given set of parents? It is easy to do on Ancestry and ...
11
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7answers
5k views

Importing source from Ancestry or FamilySearch into Gramps automatically?

I've been using ancestry.com for a couple of years online, and recently got their desktop software to help manage trees better. One of the reasons I had created my trees online was the ease of ...
8
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4answers
2k views

How to make Gramps show more than 5 generations in the pedigree view

I just installed Gramps the other day and am rather new to it. When I go to Pedigree view, it only shows me five generations at a time. How do I change this (as in make it show more)? Or is it not ...